New patient call
Answered in under a second
Conversational AI for Healthcare
For practice managers running the front desk while patients are being roomed
Without adding front-desk staff or risking patient privacy.
A HIPAA-aware front desk that answers every call in under a second, books and reschedules into your system, confirms and collects deposits, and answers patients in 30+ languages.
7-day pilot. Live this week.
New patient call
Answered in under a second
In a clinic, the front desk is doing three jobs at once. The phone is the one that quietly costs you the most.
A ringing phone is a patient you can't reach.
While your desk is rooming a patient, a new one is calling, and often calling the next clinic on their list.
No-shows bleed the schedule.
An empty chair that was booked is revenue you will never bill and a slot another patient wanted.
PHI makes every shortcut risky.
The usual quick fixes for phone coverage do not hold up when patient information is on the line.
The solution
Is this you?
Watch a caller get answered, qualified, and booked
Your front desk is answering phones while rooming patients.
New-patient calls are slipping to voicemail or after hours.
No-shows are quietly draining your schedule.
You need phone coverage that respects patient privacy.
As featured in
Built privacy-first: HIPAA-aware Privacy Plus+, isolated and auditable records, and AI-disclosure consent on every call.
Still deciding?
“Is this actually HIPAA compliant?”
Lani is built HIPAA-aware, with the Privacy Plus+ option: isolated, auditable records and consent handling for patient information.
“Will it book into our system?”
Yes, directly into your scheduler, including rescheduling, so your desk is not playing phone tag.
“Clinical questions need a nurse, not a bot.”
Agreed. Lani answers the routine questions and warm-transfers anything clinical to your staff with full context.
Conversational AI for healthcare is an AI front desk that answers patient calls and messages, understands what they need, and books, reschedules, or routes, while handling protected health information under HIPAA-aware controls. It keeps the front desk covered without pulling staff away from patients in the room.
Lani is a HIPAA-aware conversational AI receptionist for practices. It answers in under a second, 24/7, in 30+ languages, books and reschedules, and hands off to your team with context, with encryption and access controls built in. A Business Associate Agreement is available.
Frequently asked
It is HIPAA-aware, with a Privacy Plus+ option that isolates and audits records and handles consent. We will walk through specifics on a call.
Sensitive information is handled under Privacy Plus+ with isolated, auditable records and consent, not treated like an ordinary call log.
Yes, it books and reschedules directly in your system.
Yes, 24/7, including the after-hours new-patient calls that are easy to lose.
It answers and books in 30+ languages, auto-detected.
It warm-transfers to your staff with full context, and does not attempt to answer clinical questions itself.
Explore more
Book a call and see the front desk that protects revenue and privacy.
7-day pilot. Live this week.
