Every missed call is revenue you already earned.
Lani is the AI operating system the front desk runs on. We answer every call, recover every dormant lead, surface every revenue gap, and unify it across every location — so growth stops depending on who picked up the phone.
7-day pilot · No setup fee · HIPAA-aware infrastructure
As featured in
What we are
Voice AI and installable infrastructure for service-based businesses.
Lani isn't a chatbot you point at a phone line. It's the operating layer that runs the front desk — capturing demand, qualifying it, and converting it into booked revenue you can measure on day one.
Booked appointments
Lani recovers the revenue your front desk was already letting through the cracks — missed calls, slow callbacks, half-warm leads. The 34% lift is what shows up in the booking system the month she goes live.
Inbound coverage
Every call answered. Every voicemail returned. Every lead nurtured. Nothing falls into a black hole between front desk and CRM — because there is no gap to fall into anymore.
Multi-location scaling
One location or fifty. Lani standardizes the operation: scheduling, follow-up, performance reporting, all governed centrally without sacrificing how each location actually runs.
Capture · Recover · Optimize · Scale
The AI Operating System for service businesses.
A state-of-the-art AI operating system that increases your average booking value, manages your front desk, recovers your dormant revenue, and expands across every location you run.
Phase 1 · Capture
AI Receptionist
The first layer of front-desk infrastructure. Lani answers every inbound call within one ring, qualifies intent, books the appointment, and writes everything back to your CRM. The caller hears a human, the schedule fills itself, the revenue lands where you can measure it.
- Answers in <1 second, 24/7, in 30+ languages
- Books directly into your scheduler — no copy-paste, no handoff
- Captures recordings + transcripts (Privacy Plus+ available for HIPAA)
- Quiet Hours add-on for after-hours coverage at a discounted minute rate
Phase 2 · Recover
AI Lead Reactivation
The revenue is already in your database. Old leads who ghosted. Clients who churned. Inquiries that never converted. Lani re-engages them on a schedule — SMS, email, voice — using the exact language that closed the deal last time. We don't manufacture pipeline. We collect the pipeline you forgot you had.
- SMS + email + voice sequences, brand-tuned per location
- Sentiment-aware: hot replies get a callback, cold ones get nurtured
- Built-in opt-out + STOP keyword + CAN-SPAM compliance
- Integrates with Apollo for cold reach when warm wells run dry
Phase 3 · Optimize
AI Performance Intelligence
Every call, every booking, every follow-up gets metabolized into one dashboard. Not a static report — a live recommendation engine. The system tells your team where they're leaking money this week, which staff member is closing best, which add-on to promote next month, and the exact phrasing that converts at your highest-AOV intent class.
- Live MRR, ARR, attribution by source, AOV by service
- Anomaly detection — flags drops in coverage, conversion, or cash collected
- CEO-mode briefing every Monday, automatically delivered to your inbox
- Lani Pay attach-rate tracking + revenue-share visibility
Phase 4 · Standardize
Multi-Location Scaling
As operations expand, complexity compounds. Different schedules, different phone trees, different staff quality across cities. Lani unifies scheduling, CRM, communication, and revenue metrics across every location — creating standardized performance without flattening how each location actually runs its day.
- Per-location number + persona; per-region phone tree routing
- Centralized policies (recording, HIPAA, Lani Pay terms) governed from one place
- Cross-location benchmarking — see your top performer, copy their playbook
- Subscription scales linearly per active location, not per call volume
Why it matters
The next competitive advantage is conversion intelligence.
The businesses that win this decade will not be the loudest — they will be the most structurally sound. Lani turns conversation into that structure.
24/7 inbound response
Every call, every text, every form fill — answered within seconds, regardless of staffing.
Perfect booking consistency
No double-bookings. No skipped follow-ups. No "I'll get back to you" that never happens.
Real-time performance insight
Live dashboards across every location. Anomaly alerts. Conversion intelligence by source, by service, by staff.
Infrastructure that scales without payroll inflation
Doubling revenue should not require doubling the front desk. Lani is the multiplier.
Receptionist
Lead reactivation
Performance intel
Multi-location
Lani Pay
Privacy Plus+
The front door, finally fixed
Stop letting earned revenue walk away.
7-day pilot. No setup fee. If Lani doesn't pay for itself by the end of week one, you don't pay.