Built for med spas
The first six figures most med spas leak happens on voicemail.
Aesthetic patients call with high intent — they're ready to book the consult, the touch-up, the maintenance package. When you miss the call, you don't just lose the booking. You lose the LTV. Lani captures it.
Knows every service you offer
Botox, fillers, lasers, body contouring, IV drips, memberships. Lani knows the price, the prep, the contraindications — and books the right service to the right provider.
Re-engages dormant patients
Patients who got a treatment 90+ days ago are your highest-converting outreach segment. Lani brings them back on a brand-aligned cadence.
Privacy Plus+ for PHI
HIPAA-aware infrastructure with BAA, encrypted recordings, redacted transcripts, and auditable access logs. Sleep at night.
Average med spa client: 34%+ lift in booked consults inside week one
Captures "Botox + filler" combo bookings the front desk often dropped
Handles membership upsell at the booking moment — not as an afterthought
Multi-location standardization without flattening each location's voice
Lani Pay collects deposits at booking, drops no-show rate by 40%+
We've heard "this paid for itself in three days" more times than we can count
Owner-operators
You can't answer the phone and inject Botox at the same time. Lani is the front desk you can't afford to hire — and never call out sick.
Multi-location groups
Standardize how every location handles inquiries, consultations, and follow-up. One source of truth for inbound intelligence across the brand.
DSOs / MSOs
Roll Lani out across the portfolio in days, not quarters. Per-location configuration, central governance, board-ready reporting.
New openings
Day-one inbound infrastructure. Your phone rings the moment you open — Lani makes sure none of it bounces.
Ready to see Lani run your front desk?
7-day pilot, no setup fee. Live by the end of this week.
See if your med spa qualifies